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Estudo mostra que operadoras não sabem lidar com clientes

Por Newsfeed

Publicado em 15 de dezembro de 2011

Um estudo realizado pela empresa de consultoria Amdocs trouxe à tona uma informação muito curiosa: as operadoras de telefonia móvel estão usando estratégias totalmente equivocadas para manter sua clientela.

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Estudo mostra que operadoras não sabem lidar com clientes

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