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Falando de gestão: cliente fidelizado ou escravizado?

Por Newsfeed

Publicado em 9 de janeiro de 2012

Você já se sentiu fiel a alguma empresa? Você já comprou algum serviço e obteve “descontos” altamente atrativos por que aderiu a um plano de “fidelização”?

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Falando de gestão: cliente fidelizado ou escravizado?

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