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Os sete passos para um “Programa de Ouvidoria” eficaz

Por Newsfeed

Publicado em 15 de março de 2011

Sua empresa sabe ouvir? Existe alguma prática sistematizada para ouvir os colaboradores? Como fazer? Este artigo traz 7 lições para implementação eficaz de um programa de ouvidoria.

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Os sete passos para um “Programa de Ouvidoria” eficaz

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