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SRM – Conhecendo Bem os Vizinhos

Por Newsfeed

Publicado em 15 de março de 2011

SRM (Stakeholder Relationship Management) pode ser definida como a prática contínua de monitoração, gerenciamento, análise e operacionalização das interações (comunicações e transações) que uma empresa performa com seus diversos agentes de relacionamento (stakeholders), através de canais, mídias…

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SRM – Conhecendo Bem os Vizinhos

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